Betus Privacy Policy — How Your Information Is Kept Secure
Betus takes the security of your personal information very seriously. This policy explains what data we collect, why we collect it, and what rights you have.
Last Updated: 2026
1. Information We Collect
We collect several types of information while you use the betus platform. This data is used to improve our service quality and to keep your experience smooth and secure.
Account & Identity Information
- Name, date of birth, and gender.
- Mobile number and email address.
- Address and location provided at the time of registration.
- Document details required for identity verification.
Device & Browser Information
- IP address and device type.
- Operating system and browser version.
- Login times, page browsing patterns, and session data.
Payment & Financial Information
- Mobile number linked to bKash, Nagad, or other payment methods.
- Deposit and withdrawal amounts (BDT / ৳) and transaction IDs.
- We do not store full bank account numbers or card numbers.
- Identity & Contact Information
- Device & Browsing Information
- Payment Reference Information
- Cookies & Usage Patterns
2. How We Use Your Information & Cookie Policy
Why We Use Your Information
Collected information is used solely for the following purposes:
- Account creation, verification, and management.
- Processing deposits and withdrawals.
- Preventing fraud and keeping your account secure.
- Providing customer support and resolving issues.
- Improving platform performance and security.
- To inform you about relevant promotions and offers (where you have given your consent).
We never sell your data or share it with third parties for advertising purposes.
Cookies & Tracking Technologies
Betus uses cookies and similar tracking technologies on the platform. They serve two main purposes:
- Functional Cookies: Keeping your login session active, remembering your language preference, and maintaining platform functionality.
- Analytics Cookies: Understanding how users interact with the platform and improving our services.
You can manage cookies through your browser settings. However, disabling functional cookies may cause some features to stop working properly.
3. Data Retention, Security & Third Parties
Data Retention Period
Your data is retained only for as long as necessary. Relevant information is kept while your account remains active. After account closure, certain data may be retained for a set period to meet legal obligations, after which it is securely deleted.
Data Security
All your data is protected with SSL encryption. Information stored on our servers is also encrypted. Multiple layers of security are in place to prevent unauthorized access.
Sharing Information with Third Parties
Betus may share information with third parties in limited circumstances:
- Payment Processors: Relevant information is shared with payment providers such as bKash and Nagad to process transactions.
- Legal Obligations: Information may be disclosed in response to a valid order from a court or government authority.
- Fraud Prevention: A minimum amount of information may be shared with verification agencies to ensure security.
Your information is never sold or transferred to any third party for commercial advertising.
4. Your Data Rights
You can request to see what information betus holds about you at any time. Contact our support team to do so.
You have the right to correct any inaccurate information we hold about you. Corrections can be made through your account settings or by contacting support.
If you close your account, you may request deletion of any data we hold beyond what is required by legal obligations.
To exercise any of these rights, email us at support at betus.wine. We typically respond within 7 business days.
5. Policy Updates & Contact
What Happens When the Policy Is Updated
Betus may update this Privacy Policy at any time. When changes are made, this page will be updated with a new date. For significant changes, you may be notified via your registered mobile number or email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Questions or Concerns
If you have any questions about this Privacy Policy or concerns about your data, please contact us directly:
Email: support at betus.wine
For more details, visit our FAQ View or Help Center Go.
- Data Not For Sale
- Secured with SSL
- No retention beyond the required period
- Clear and Transparent Policy